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48LongStems takes customer privacy and the security of Personal Information very seriously. It is of the utmost importance to you and our company. You have the right to know what types of Personal Information we collect, how this information is used and under what circumstances it may be disclosed. By using our Services, you consent to the way we collect and use your information in the manner outlined below.
If you have any questions regarding this policy, please feel free to contact us. We will resolve your inquiry to the best of our abilities in a timely manner. We can be reached by e-mail at info@48LongStems.com. Please be sure to include your name as well as a telephone number, email address or mailing address in order for us to contact you.
Collection of Personal Information and How it is Used
Items that constitute Personal Information include your name, shipping and/or billing address, telephone number, email address and credit or debit card account number. We collect only the Personal Information that you voluntarily provide to us or information that is given to us by affiliated entities or third parties that have your consent to share your personal information with us. We do not share email addresses you provide to us when you contact us via email. Any contact you have with 48LongStems may be recorded in order to provide and improve our services.
If you wish to create an account on the 48LongStems web site we will need your name, email address, and a password created by you in order to create your account and keep your information secure. If you wish to order products from our company we will require additional information such as your shipping and billing address, a credit or debit card number and the card expiration date in order to process your order.
You will be able to update your account information or reset your password at any time. If you forget your password please contact customer service who will be happy to establish a new password for you.
We may also request information from customers periodically through surveys, contests or promotions, all being on a voluntary basis. We may ask for your personal information as well as demographic information and your thoughts on various services and products. This information is solely to improve our services and products and will not be shared.
48LongStems will store all of your Personal Information provided by you on secure data networks protected by firewalls that have password protection systems which are located at our facility. Only those who work for 48LongStems will be able to access your information and only will only access it when such information is needed to provide services to you. Please note that you are responsible for protecting the security of your username and password. Do not give out or misplace your 48LongStems username and password and if at all possible choose passwords that can be remembered and not written down.
Who We Share Your Personal Information With
48LongStems will not rent or sell our email address lists. We may share segments of your personal information with our affiliated entities or third parties if it is necessary to complete a transaction that you have requested. This can include shipping companies or those who can authorize credit card transactions. Companies with which we share personal information are prohibited from using the information obtained from 48LongStems for any purpose other than that for which it was provided and are required to have appropriate safeguards in place to protect that information.
48LongStems may share anonymous information about customer groups to third parties. This information is not personal information; instead, it is general information that encompasses entire groups of people.
We may also sell, transfer or otherwise disclose personal information including but not limited to your name, email address and mailing address, in connection with a fundamental corporate change such as a merger, consolidation, or the sale of our assets.
Disclosure of Personal Information to Law Enforcement
If required by law, 48LongStems will disclose personal information to law enforcement agents even if you have requested we do not share your personal information. This information may be used to bring legal action against those who abuse the rights or property of others.
Communication We Send to You
We will notify 48LongStem members about promotions, new products, services and features by email or through the mail. You may unsubscribe from these notices by updating your personal preferences in your profile on the 48LongStems web site. We may also send announcements with important information pertaining to 48LongStems and our services. These notices may contain information pertinent to your account therefore, you are unable to unsubscribe from these announcements.
Cookies are small data files that are saved to your Internet browser. To enable features provided by 48LongStems we will assign “cookies” to your browser. Cookies contain an identification number which allow server computers to recognize your computer’s browser when you return to our web site. If you do not want 48LongStems to assign cookies to your browser, please change the preferences on your personal Internet browser. If you choose to not allow cookies, it may be possible that some features on the 48LongStems web site will not be available to you.
Policies Regarding Children
48LongStems and our services are not intended for use by children under the age of 13. We will not knowingly collect personal information from or about any one under 13 years of age. If you are under 13 years old, please do not submit any personal information on the 48LongStems web site.